At Mack and Rose, we create merchandise that lasts. On this page, we will give insight into how we ensure the quality of our sustainable merchandise. You will learn why good quality merchandising is better for our planet, your wallet and your brand’s reputation.
Why the quality of your merchandise matters
The merchandise lasts longer
The primary argument for having high-quality merch is that it lasts longer and therefore is more sustainable as you don’t need to replace it as soon as lower-quality merch. In the long run, the durability of your merchandising will also reflect in your bank account as the longer life span of good quality merchandise will make it cheaper over time.
Better brand reputation
Another great way to look at it is that your merchandise will have your branding on it and therefore represent your business. If you aim to sell your merchandise to fans or customers a higher quality for your merchandise will reflect in a better reputation amongst your customers.
The quality of our materials
The right suppliers and partners
At Mack and Rose, we take great care in selecting suppliers and partners who share our values and quality standards. Working with them we constantly improve the quality of the materials used in our embroidery and merchandising.
Assessing the quality of our raw materials
At Mack and Rose, we hold the quality of our raw materials in the highest regard. We are dedicated to sourcing our materials, such thread and fabric, from sustainable and recycled sources. Here's why the quality of these materials matters:
Thread strength and durability
The quality of threads directly influences the durability of our embroidery. Threads chosen for their strength ensure that our products can withstand daily wear and tear, preserving their appearance over time.
Fabric:
We predominantly use recycled and sustainably sourced materials, including vintage t-shirts and sweatshirts, organic cotton and recycled denim, for our merchandise. Our belief is that the quality of a piece of clothing is not compromised simply because it has been worn before. Quality garments can last for many years and be enjoyed by numerous individuals. To ensure the quality of our products, every piece is checked individually before being sent out to you.
Feel and comfort:
The tactile experience offered by our chosen fabrics is a significant aspect of the wearer’s satisfaction. By prioritising texture and comfort, we ensure that our products not only look exceptional but also feel pleasant against the skin.
Shrinkage control:
Fabrics that maintain their original size and shape after multiple washes guarantee that our products continue to fit and perform as intended. Shrinkage control is essential for product consistency and longevity.
The quality of our raw materials directly impacts the aesthetic appeal, durability, and environmental responsibility of our products. By prioritising these aspects, we not only deliver exceptional merchandise but also contribute to sustainable practices and customer satisfaction. In the next section, we will lay out how we check the quality of our final product.
Good vs bad quality embroidery (Puckering)
Embroidery quality hinges on material and technique, notably addressing puckering—undesirable fabric gathering around the design. High-quality work involves selecting tight-weave fabrics, suitable threads, and employing skilled techniques like proper stabilisation and hooping. Conversely, poor quality arises from using inferior materials and neglecting techniques, leading to unsightly puckering issues. Attentiveness to material and technique ensures flawless, professional embroidery designs that endure without succumbing to puckering.
Our quality checks
All products are made and checked by hand
Every product is handmade and individually checked before packaging to ensure that it meets our quality standards.
We check all vintage garments upon receiving them
We only use cotton t-shirts above 180g/m2 density
We are in touch with our clients to ensure the quality of the merchandise meets their expectations and to improve the quality of our products.
The team at Mack & Rose are our go to for any embroidery. Always willing to help and very clear with pricing and delivery times. Attention to detail is amazing and the work is always spot on.
Bea from The Drinks Cabinet
Drinks Company
The Drink Cabinet
Last summer we had our uniform embroidered by Mack & Rose, which we where super happy with! The garments and the embroidery has stood the test of time! We love our garments! Thanks again Katy! <3
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